Shipping Policy
Welcome to Dashing Bear, your ultimate destination for fashion-forward apparel and accessories. We are committed to providing a seamless shopping experience from the moment you place your order to the moment it arrives at your doorstep. To ensure transparency and customer satisfaction, we have outlined our comprehensive shipping policy below.
Order Processing Time
At Dashing Bear, we prioritize efficiency and customer satisfaction. Once your order is placed, our team works diligently to process it for dispatch. For standard delivery, orders are prepared and ready to ship within 48 to 72 hours. If you need your order sooner, we offer a rush delivery option where orders are processed and ready to dispatch within 36 hours. Our quick processing time ensures that you receive your items promptly, no matter which option you choose.
Delivery Timeframes
After your order has been dispatched, the delivery time depends on the shipping method selected. For standard delivery, you can expect your order to arrive within 5 to 7 business days. If you opt for rush delivery, your order will reach you within 3 to 5 business days. Please note that these delivery timeframes are estimates and may vary based on your location, any unforeseen circumstances, and courier constraints.
International Shipping
Dashing Bear is pleased to offer international shipping to selected countries, allowing our global customers to enjoy our products. The international shipping timeline may vary depending on the destination country and customs procedures. We advise international customers to check their local customs regulations and potential duties before placing an order, as Dashing Bear is not responsible for any additional charges incurred upon arrival in the destination country.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight, and size of your package, as well as the shipping method chosen. We strive to offer competitive rates to make your shopping experience even more enjoyable. Occasionally, we may offer promotional shipping discounts or free shipping on specific orders, so keep an eye on our website and newsletters for such offers.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor your package’s journey from our warehouse to your address. You can use the tracking number on the courier’s website to get real-time updates on your shipment status. We recommend checking your email and spam folder for this confirmation if you do not receive it immediately.
Delivery Address
It is vital to provide an accurate and complete delivery address to ensure timely delivery. Please double-check your address details before finalizing your order. Dashing Bear is not responsible for delays or delivery failures due to incorrect or incomplete address information. If you notice an error in your address after placing an order, please contact our customer service team immediately to rectify it.
Customer Service and Support
We understand that questions may arise regarding your order or our shipping policy. Our customer service team is here to assist you with any inquiries. You can reach us via email at dashingbearofficial@gmail.com or by phone at +91-8209663314. Our support team is available from 11:00 am to 6:30 pm, Monday to Saturday, to ensure timely assistance.
Holidays and Unforeseen Delays
Please note that shipping times may be affected during public holidays and peak seasons. Additionally, while we strive to meet our delivery commitments, there may be instances of unforeseen delays due to weather conditions, strikes, or other disruptions beyond our control. We appreciate your understanding and patience in such situations.
Returns and Exchanges
While our primary focus here is on shipping, we also offer a flexible returns and exchanges policy if you encounter any issues with your purchase. For detailed information on returns, please visit our Returns Policy page on our website.
Conclusion
At Dashing Bear, we aim to provide a smooth and efficient shipping experience to complement our high-quality range of products. We appreciate your trust in us and are dedicated to ensuring your satisfaction with every purchase. Whether you are shopping locally or internationally, we endeavor to deliver your orders swiftly and securely. Thank you for choosing Dashing Bear, and happy shopping!
